by Karl Sakas | May 11, 2015 | Attract Great Clients, Benchmarking & Optimization, Build a Stronger Team, Scale Your Agency
I’ve helped several clients hire salespeople for their agencies. Sales recruiting is tough, because salespeople are good at selling themselves—but may not be good at selling your agency’s services. Asking good interview questions—and paying close attention...
by Karl Sakas | May 8, 2015 | Optimize Your Sales Process, Strengthen Client Relationships
Do your clients understand the deliverables you provide… and the results you get them? If not, you might not retain your best clients. Consider what happens when you hire a personal trainer. There’s a public side, and a private (“secret”) side....
by Karl Sakas | May 4, 2015 | Scale Your Agency
Hi there! Did you just hear me on the Agencies Drinking Beer podcast? Thanks for visiting—I’m glad you’re here! I enjoyed speaking with Kyle and Kevin at Proposify—along with drinking a Woodchuck Amber Cider. Get Your Free eBook To get your...
by Karl Sakas | Apr 28, 2015 | Build a Stronger Team
Hiring a new graduate is risky. Do they understand what it’s like to work in an office, meet real-world deadlines, and work with difficult clients? There’s a lot of billable time at stake—you and your coworkers can easily spend 10 hours a week on...
by Karl Sakas | Apr 23, 2015 | Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships
A client recently asked for help handling a team morale and client service problem at his digital agency: We keep getting new requests from old clients. They always want immediate turnaround, even if we haven’t heard from them in months. I want to be responsive...
