by Karl Sakas | Dec 18, 2019 | Strengthen Client Relationships, Benchmarking & Optimization
Can’t resist working with startup clients at your agency? You’re taking a number of risks, often without a commensurate reward… but you can reduce the pain by making smarter decisions along the way. As I shared last month, most agencies should avoid...
by Karl Sakas | Dec 11, 2019 | Build a Stronger Team, Benchmarking & Optimization, Work Less Earn More
An agency owner asked me: “What PM software do you recommend? We’re in the process of switching from our current system.” She was considering Basecamp for client-facing and internal communication, and she planned to continue using FunctionFox for...
by Karl Sakas | Nov 20, 2019 | Strengthen Client Relationships, Benchmarking & Optimization
Should your agency avoid startup clients? Probably. Many agency owners like working with startups, because startups are usually fun, magnetic, and interesting—and your agency’s work can make a huge impact. Unfortunately, startups are structurally problematic,...
by Karl Sakas | Nov 13, 2019 | Prepare to Sell, Work Less Earn More
As business owners, we rarely take enough time away from work—especially an extended planned absence. “Extended leave” might translate to taking an extra-long vacation—or a month or more for a sabbatical or parental leave. Other times, our extra time away...
by Karl Sakas | Nov 6, 2019 | Strengthen Client Relationships
There’s an old joke about executive turnover: “When a new CEO starts, they have three ‘jobs’ to do: Hire someone, fire someone, and rearrange the furniture.” When your client’s boss changes, you may not see all three every...