by Karl Sakas | Mar 1, 2017 | Build a Stronger Team, Personal Growth & Development, Strengthen Client Relationships, Work Less Earn More
When you’re slammed at work, it’s tough to keep up with anything that’s not a top priority. But that doesn’t stop day-to-day inquiries from coming in. This can feel even more stressful, as you try to focus on the top priority while new things...
by Karl Sakas | Feb 21, 2017 | Personal Growth & Development, Scale Your Agency, Strengthen Client Relationships
Business travel can be tough, but it can move your agency forward—and you can have fun along the way! As an agency consultant, I travel 25+ times a year—primarily for speaking engagements, plus on-site client projects. I’ve picked up a few things about...
by Karl Sakas | Feb 16, 2017 | Build a Stronger Team, Scale Your Agency
Writing a job description before you post the job is important, because the description will guide your agency’s search. Even if you are hiring internally, the job description will help people transition smoothly into their new roles. Here’s a brief...
by Karl Sakas | Feb 13, 2017 | Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships
If you’ve worked at an agency for more than a week, you’ve had at least one indecisive client… They approve your work, and then change their mind—and often expect you to make the revisions for free. If you go along with their “free...
by Karl Sakas | Feb 8, 2017 | Benchmarking & Optimization, Strengthen Client Relationships
Sometimes, clients want to communicate with you more often than you want to communicate. This can be expensive (especially if you can’t bill for all of it), disruptive (if their contact prevent you from completing the work they’re calling about), and...
