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Good, fast, or cheap: Do your agency’s clients understand the Iron Triangle of Project Management?

Good, fast, or cheap: Do your agency’s clients understand the Iron Triangle of Project Management?

by Karl Sakas | Nov 7, 2016 | Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships, Work Less Earn More

The Iron Triangle of project management (also known as the “PM triangle” or “triple constraint”) is comprised of three “sides”: budget, timeline, and scope. The Iron Triangle is the basis of the classic “good, fast, or cheap;...
The honest salesperson: What to do when prospective clients demand experience you don’t have

The honest salesperson: What to do when prospective clients demand experience you don’t have

by Karl Sakas | Oct 28, 2016 | Attract Great Clients, Benchmarking & Optimization, Optimize Your Sales Process

It can be frustrating when prospective clients demand case studies of your agency doing exact certain work for an exact type of client. You should certainly specialize by client-vertical, but prospects’ insistence on precise experience is annoying. This is...
Better qualified prospects: Why and how to create a pre-sales intake form

Better qualified prospects: Why and how to create a pre-sales intake form

by Karl Sakas | Oct 25, 2016 | Attract Great Clients, Optimize Your Sales Process, Work Less Earn More

If you or your sales team are tired of wasting time on unqualified “tire-kickers,” it’s time to overhaul your sales qualifying process. Adding a pre-sales intake form that prospects must fill out before you’ll do a phone call with them could...
Ad Age editor: Agencies need to help clients hit quarterly numbers

Ad Age editor: Agencies need to help clients hit quarterly numbers

by Karl Sakas | Oct 21, 2016 | Strengthen Client Relationships

At this week’s ADWKDC 2016 conference, I asked Ad Age editor-in-chief Rance Crain what agencies should be doing to succeed in the future of our industry. He shared: Client-agency relationships today are at their lowest ebb ever. Agencies are frustrated because...
Before you post the job: Junior vs. Senior? Strategic vs. Tactical?

Before you post the job: Junior vs. Senior? Strategic vs. Tactical?

by Karl Sakas | Oct 14, 2016 | Benchmarking & Optimization, Build a Stronger Team

Hiring is one of the most important decisions you make as an agency owner. The right hires make your life 10X easier—and the wrong hires make it 10X harder. You determine much of the outcome long before the first interview—it starts when you define the role. If...
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