by Karl Sakas | Jan 7, 2016 | Benchmarking & Optimization, Build a Stronger Team, Work Less Earn More
When agencies are smaller than 8-12 people, they typically don’t have a full-time project manager. This means a non-PM is doing PM. I’ve seen a couple situations recently where clients weren’t assigning resources well—including resources outside of...
by Karl Sakas | Dec 29, 2015 | Personal Growth & Development
It’s easy to focus on what’s going wrong. I challenge you to flip that—take 15 minutes to reflect on what’s going great. You don’t have many chances to “pause” your agency to reflect—take a few minutes now to make that...
by Karl Sakas | Dec 21, 2015 | Personal Growth & Development
Every business has competitors. But sometimes it gets personal—they go from competitor to rival. Many of my clients have a competitor who is great at self-promotion but lacks substance. In short, your rival tricks people into hiring them but there’s no...
by Karl Sakas | Dec 4, 2015 | Build a Stronger Team, Optimize Your Sales Process, Scale Your Agency, Work Less Earn More
Agency owners frequently ask me, “Should I hire a salesperson?” The answer is, “It depends.” Let’s look at the factors involved, to find the right answer for you and your agency. Ask Before You Hire a Salesperson Consider the following 7...
by Karl Sakas | Nov 24, 2015 | Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships
A coaching client asked for help as he develops retainer packages for his agency. He noted that he’s comfortable with what deliverables to promise at each price point—since he can estimate the work involved—but said he was concerned about how to make guarantees...