It’s easy to focus on what’s going wrong. I challenge you to flip that—take 15 minutes to reflect on what’s going great. You don’t have many chances to “pause” your agency to reflect—take a few minutes now to make that...
Every business has competitors. But sometimes it gets personal—they go from competitor to rival. Many of my clients have a competitor who is great at self-promotion but lacks substance. In short, your rival tricks people into hiring them but there’s no...
Agency owners frequently ask me, “Should I hire a salesperson?” The answer is, “It depends.” Let’s look at the factors involved, to find the right answer for you and your agency. Ask Before You Hire a Salesperson Consider the following 7...
A coaching client asked for help as he develops retainer packages for his agency. He noted that he’s comfortable with what deliverables to promise at each price point—since he can estimate the work involved—but said he was concerned about how to make guarantees...
Several years ago, an agency owner shared: “I want to sell my agency for $10 million in eight years so I can retire.” He wanted to know if he was on track to get that exit price. Your ideal exit might be lower or higher than $10 million. Consider: Across...
