by Karl Sakas | Oct 12, 2015 | Build a Stronger Team, Personal Growth & Development
A recent New York Times article discussed a recent employment trend that hurts employee retention: FOR many Americans, life has become all competition all the time. Workers across the socioeconomic spectrum, from hotel housekeepers to surgeons, have stories about...
by Karl Sakas | Oct 8, 2015 | Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships
For many agencies, selling web hosting services seems deceptively easy. If you built a website, you can easily upsell hosting on your existing account. Your developers are building sites on a service they’re familiar with. And you’re getting $30-200 a...
by Karl Sakas | Oct 5, 2015 | Build a Stronger Team, Benchmarking & Optimization, Work Less Earn More
Are your employees “New Rope” or “Wet Twine”? The answer predicts how far you and your agency will go. What’s the difference? New Rope is strong; Wet Twine is not. This isn’t literally about physical strength—it’s about the...
by Karl Sakas | Sep 28, 2015 | Attract Great Clients, Personal Growth & Development, Strengthen Client Relationships
What happens when 14,000 marketers get together in one place? Lots of learning, networking, and fun at INBOUND 2015 in Boston! With an event that big, everyone’s going to have their own take. Here’s my “10 things” recap from INBOUND 2015 based...
by Karl Sakas | Sep 25, 2015 | Build a Stronger Team, Personal Growth & Development
Agency owners often come to me for consulting help after their key employees resign. They say things like: “Two employees quit without notice in the last month. When I walk through the office, people stop talking.” “My highest-billing employee...
