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Great employees keep resigning: How to start fixing the underlying problems at your agency

Great employees keep resigning: How to start fixing the underlying problems at your agency

by Karl Sakas | Sep 25, 2015 | Build a Stronger Team, Personal Growth & Development

Agency owners often come to me for consulting help after their key employees resign. They say things like: “Two employees quit without notice in the last month. When I walk through the office, people stop talking.” “My highest-billing employee...
What you can learn from Rite-Aid: Selling less to sell more

What you can learn from Rite-Aid: Selling less to sell more

by Karl Sakas | Sep 18, 2015 | Optimize Your Sales Process, Strengthen Client Relationships

—”The ones behind you are cheaper.” The Rite-Aid cashier pointed to an endcap, as I waited in line today to pay for my 12-pack of store-brand toilet paper. She was right—a national brand was on deep-discount this week, saving me a couple dollars. I...
Be a better manager: How to coach every member of your team

Be a better manager: How to coach every member of your team

by Karl Sakas | Sep 8, 2015 | Build a Stronger Team, Personal Growth & Development

A friend coaches a youth roller derby team. Although my advisory clients tend not to throw temper tantrums, there’s a key similarity—as coaches, we’re both helping people reach their full potential. Are you making time to coach your employees? If not, you...
From online to offline: Making new connections before INBOUND

From online to offline: Making new connections before INBOUND

by Karl Sakas | Sep 7, 2015 | Personal Growth & Development

Thanks to everyone who came out to my happy hour before INBOUND 2015! I really enjoyed meeting people from Inbound.org’s Marketing Agencies group. We’ve grown to members from 750+ agencies in 48 countries (see the map above) since I founded the group last...
Small-budget clients: From headache to profitable opportunity

Small-budget clients: From headache to profitable opportunity

by Karl Sakas | Sep 4, 2015 | Attract Great Clients, Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships, Work Less Earn More

You probably hear from small-budget sales prospects who can’t afford your core services. Instead of turning them away, what if there were a way to profitably help them—and turn some of them into big clients? You can succeed in offering lower-priced services to...
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