by Karl Sakas | Jan 23, 2014 | Optimize Your Sales Process, Strengthen Client Relationships
I recently rented a self-storage unit. Chatting with Tracye, the manager, I learned she was heading on a week-long, all-expenses-paid trip to California. I asked the occasion—turns out she was selected as one of the top 10 employees nationwide, out of 4,000+...
by Karl Sakas | Jan 13, 2014 | Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships
This is an excerpt from my eBook on client expectations management: Don’t Just Make the Logo Bigger: Taking Clients from Painful to Profitable. Want your own free copy? Sign up for the Sakas & Company email newsletter and get a PDF copy, instantly. Maybe...
by Karl Sakas | Jan 6, 2014 | Build a Stronger Team, Personal Growth & Development
Early in my career—after I kept offering suggestions about how my employer could do things better—my boss pulled me aside and said, “Just because you’re helping row the ship doesn’t mean you get to steer.” A blunt comment on his part, but...
by Karl Sakas | Dec 20, 2013 | Build a Stronger Team
This 4-minute parody training video went viral, with over 600,000 views so far. The New York Times mentioned it in its recent article, “For Millennials, a Generational Divide.” True, false, or in between? In my experience, it comes down the individual,...
by Karl Sakas | Dec 6, 2013 | Attract Great Clients, Benchmarking & Optimization, Optimize Your Sales Process, Scale Your Agency
Most of my agency-owner clients want to know how to get bigger clients at their digital marketing agency. The particulars of my advice vary for each agency, but at a high level, it’s about a combination of upgrading your processes and succeeding in sales. Trying...
