Sales delegation, workload, and client retention: Agency Office Hours Q&A with Karl Sakas

by Karl Sakas | Feb 8, 2022 | Office Hours

Get agency advice on business development, scaling, profitability, and more in the February 2022 episode of Agency Office Hours with Karl Sakas. Click the link below to “jump” directly to the Q&A segment: PRICING: “How can we find our pricing...

Biz Dev, team incentives, and employee retention: Agency Office Hours Q&A with Karl Sakas

by Karl Sakas | Jan 11, 2022 | Office Hours

Get agency advice on business development, scaling, profitability, and more in the January 2022 episode of Agency Office Hours with Karl Sakas. Click the link below to “jump” directly to the Q&A segment: BUSINESS DEVELOPMENT: How can we delegate the...

Stuck making a big decision at your agency? Consider your Ideal Outcome vs. Minimum Acceptable Outcome

by Karl Sakas | Jan 4, 2022 | Attract Great Clients, Build a Stronger Team, Strengthen Client Relationships

A client reached out asking for advice on a tough decision they needed to make—they’d tried working through it on their own, but they couldn’t make a decision. They told me about their dilemma and I immediately realized why they were stuck: there was no perfect...

Recruiting, profit margins, and client satisfaction: Agency Office Hours Q&A with Karl Sakas

by Karl Sakas | Dec 14, 2021 | Office Hours

Get agency advice on business development, scaling, profitability, and more in the December 2021 episode of Agency Office Hours with Karl Sakas. Click the link below to “jump” directly to the Q&A segment: PROFIT MARGINS: What’s a “normal”...

How many accounts can one agency Account Manager handle?

by Karl Sakas | Dec 1, 2021 | Attract Great Clients, Optimize Your Sales Process

An email subscriber who leads an agency asked me: “How many accounts or clients can one person handle? I limit my personal workload to three at any one time. But maybe there is a better way of determining how many projects my team and I could carry.” Like...