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Branding, scaling, and strategic churn: Agency Office Hours Q&A with Karl Sakas

by Karl Sakas | May 11, 2021 | Office Hours

Get agency advice on scaling, billing for PM, positioning, and more in the May 2021 episode of Agency Office Hours with Karl Sakas. Click below to “jump” to a specific segment: 1. STAFFING: How do I decide whether to use employees versus contractors?...
Create a VIP Client program to stay top-of-mind with past clients

Create a VIP Client program to stay top-of-mind with past clients

by Karl Sakas | May 5, 2021 | Attract Great Clients, Optimize Your Sales Process, Scale Your Agency, Strengthen Client Relationships

Do you currently have a way to [scalably] nurture your past clients, and other fans of your agency? If not, you’re missing revenue growth opportunities—for referrals and for follow-on business. And getting started is easier than you might think. Consider...

Operations, prof dev, and delegation: Agency Office Hours Q&A with Karl Sakas

by Karl Sakas | Apr 13, 2021 | Office Hours

We discuss growth strategy, bizdev, team structure, and more in the April 2021 episode of Agency Office Hours with Karl Sakas. Click below to “jump” to a specific segment: BUSINESS DEVELOPMENT: Can we scale without a full-time salesperson? [starting at...
Worried you’ll lose your best employees? See 11 ways to reduce Employee Poaching at your agency

Worried you’ll lose your best employees? See 11 ways to reduce Employee Poaching at your agency

by Karl Sakas | Mar 31, 2021 | Build a Stronger Team

Great team members are highly valuable—which means other companies are trying to poach your best employees. You’ve worked hard to build and invest in your agency’s team—so why wouldn’t someone else want to reap the benefits? Your employees can leave any...
Do your agency’s prospects expect free advice?

Do your agency’s prospects expect free advice?

by Karl Sakas | Mar 24, 2021 | Attract Great Clients, Optimize Your Sales Process

Wondering how much free advice to share in your Exploratory Calls and elsewhere in the sales process? An agency owner asked me: “How do you keep your initial client calls from turning into the equivalent of a free one-hour consulting call—or more? I find there’s...
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