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Agency culture, prioritization, and efficiency: Agency Office Hours Q&A with Karl Sakas

by Karl Sakas | Jun 8, 2021 | Office Hours

Get agency advice on agency culture, employee retention, time management, and more in the June 2021 episode of Agency Office Hours with Karl Sakas. Click below to “jump” to a specific segment: AGENCY CULTURE: How do we create a strong culture when our team...
How high-performing agencies split roles as they grow

How high-performing agencies split roles as they grow

by Karl Sakas | Jun 2, 2021 | Build a Stronger Team, Benchmarking & Optimization, Work Less Earn More

As your agency grows, you and your employees tend to become increasingly specialized. For instance, a designer might stop doing project management on top of their design work. Or instead of handling account management and client strategy, you’ll handle just one....

Branding, scaling, and strategic churn: Agency Office Hours Q&A with Karl Sakas

by Karl Sakas | May 11, 2021 | Office Hours

Get agency advice on scaling, billing for PM, positioning, and more in the May 2021 episode of Agency Office Hours with Karl Sakas. Click below to “jump” to a specific segment: 1. STAFFING: How do I decide whether to use employees versus contractors?...
Create a VIP Client program to stay top-of-mind with past clients

Create a VIP Client program to stay top-of-mind with past clients

by Karl Sakas | May 5, 2021 | Attract Great Clients, Optimize Your Sales Process, Scale Your Agency, Strengthen Client Relationships

Do you currently have a way to [scalably] nurture your past clients, and other fans of your agency? If not, you’re missing revenue growth opportunities—for referrals and for follow-on business. And getting started is easier than you might think. Consider...

Operations, prof dev, and delegation: Agency Office Hours Q&A with Karl Sakas

by Karl Sakas | Apr 13, 2021 | Office Hours

We discuss growth strategy, bizdev, team structure, and more in the April 2021 episode of Agency Office Hours with Karl Sakas. Click below to “jump” to a specific segment: BUSINESS DEVELOPMENT: Can we scale without a full-time salesperson? [starting at...
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