If you’re tired of going into “panic” mode while running your agency, this article is for you. Lots of things can cause panic—losing a client, losing a top employee to poaching by another agency, or learning your landlord wants to raise the rent....
We discuss pricing models, virtual assistants, SOPs, whitelabeling, and more in the March 2021 episode of Agency Office Hours with Karl Sakas. Click below to “jump” to a specific segment: PRICING MODELS: How can we change pricing models to charge more?...
As an agency owner, you want to turn your ideas into action—but that’s hard to do alone. Great strategies don’t work without implementation, as I learned in agency operations. In my work as a consultant, I help agency leaders create custom strategies to...
During Executive Coaching, an agency owner asked me: “As we shift from ‘fun agency’ to more of a ‘professional firm,’ I wonder if we should establish some kind of structure for there to be Partners within the firm. I admire Pentagram for...
In the February 2021 episode of Agency Office Hours with Karl Sakas, we discuss hiring, sales qualification, agency positioning, paid discovery, and more. Click below to “jump” to a specific segment: ROLES: Which role(s) should my agency hire next?...
