As an agency leader, you’re used to making hard decisions all day long—about your team, your clients, your schedule, and more. But some of the hardest decisions are when you need to choose between 2–3 big business directions for your agency. For example: Should...
Can’t resist working with startup clients at your agency? You’re taking a number of risks, often without a commensurate reward… but you can reduce the pain by making smarter decisions along the way. As I shared last month, most agencies should avoid...
An agency owner asked me: “What PM software do you recommend? We’re in the process of switching from our current system.” She was considering one program for client-facing and internal communication, and she planned to continue using another for...
Should your agency avoid startup clients? Probably. Many agency owners like working with startups, because startups are usually fun, magnetic, and interesting—and your agency’s work can make a huge impact. Unfortunately, startups are structurally problematic,...
As business owners, we rarely take enough time away from work—especially an extended planned absence. “Extended leave” might translate to taking an extra-long vacation—or a month or more for a sabbatical or parental leave. Other times, our extra time away...