[Looking for 2022 events? See this article.] Trying to decide which agency conferences are worth it to attend 2020? Here’s my annual roundup. [Last updated: November 20, 2020, including COVID-19 impacts] My curated recommendations include 25+ events to...
If you need to discuss or deliver bad news at your agency, you should gather your employees for a live All-Hands meeting. But be careful—if you do it poorly, you’ll confuse people… or even make your best employees start looking for a new job. Fortunately,...
Holding a successful All-Hands meeting can drive your agency forward… while making your life easier as an agency owner. But if you organize and execute the meeting poorly, you risk making things worse. Want better results? Here’s my advice to help you plan...
Holding an agency All-Hands meeting in the near future… or wondering if you should start having them? All-Hands meetings can be a great way to build agency unity and get everyone on the same page. But if you do it wrong, you’ll confuse people… or...
What if you were wasting $20,000 per employee every year? You might already be doing this, thanks to an often hidden (yet common) problem: Time Leakage. Your team’s time is your agency’s “inventory.” Yet many agencies are letting that inventory...
