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50 ways to find sales leads to help scale your digital marketing agency

50 ways to find sales leads to help scale your digital marketing agency

by Karl Sakas | Mar 19, 2015 | Attract Great Clients, Scale Your Agency

Want more ways to find sales leads at your agency? Here are 50 ways to do it, to help you scale faster! These work whether you have a single salesperson or a sales team, or if you handle all the sales yourself as the agency owner. The right combination is up to you....
No more Content Delays: 7 ways to finally fix the problem

No more Content Delays: 7 ways to finally fix the problem

by Karl Sakas | Mar 16, 2015 | Strengthen Client Relationships, Optimize Your Sales Process

Content delays. They frustrate your team, hurt your agency’s profits, throw off your project management schedule, and make your clients unhappy. Do any of these examples sound familiar? You’ve finished development but the client won’t let you launch...
Client service emergency: They got what they paid for… but they still aren’t happy

Client service emergency: They got what they paid for… but they still aren’t happy

by Karl Sakas | Mar 6, 2015 | Attract Great Clients, Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships

I recently did a consulting call with a client who had a client service emergency at her agency. She’d recently completed a website project for a new client, who’d paid in full for the site. The site launched on time and on budget. When she sent the client...
Asking for employee feedback to improve your agency

Asking for employee feedback to improve your agency

by Karl Sakas | Mar 3, 2015 | Build a Stronger Team, Personal Growth & Development

A former boss said he never liked to ask employees what would make their job easier, because then “they’d never stop demanding things” from him. He had a very 1950s attitude to management. Suffice to say, that’s not a good way to run a business...
Want to improve client retention? Adopt two powerful words…

Want to improve client retention? Adopt two powerful words…

by Karl Sakas | Feb 23, 2015 | Build a Stronger Team, Personal Growth & Development, Strengthen Client Relationships

The ideal business strategy fits on a bumper sticker or a T-shirt. Why? Because your team is more likely to follow a strategy that’s easy-to-remember, versus a 20-page plan. If you want to improve client retention at your agency, try a simple yet powerful...
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