by Karl Sakas | Dec 15, 2014 | Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships
Do you see the same clients paying late every month? Do your Account Managers have the client’s accounting department on speed-dial? Is your team on a first-name basis with their Accounts Payable clerk? Today, we’ll look at how to permanently fix the...
by Karl Sakas | Dec 10, 2014 | Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships
Got past-due clients at your agency who are late on their invoices? Fixing this requires both short-term and long-term solutions. In another article, I cover long-term solutions to getting paid on time. Today, we’ll look at the short-term solution when you need...
by Karl Sakas | Dec 8, 2014 | Attract Great Clients, Benchmarking & Optimization, Build a Stronger Team, Optimize Your Sales Process, Scale Your Agency
When you hire a salesperson who doesn’t perform, that’s not good. But you also need to prepare your agency for things going really well. A coaching client recently decided to hire a salesperson at her 12-person digital agency, as a way to grow her agency...
by Karl Sakas | Dec 5, 2014 | Optimize Your Sales Process, Benchmarking & Optimization, Scale Your Agency
A client had the opportunity to sell the biggest retainer in his agency’s history—if he could price it right to close the sale. One of his questions was, “How do I charge clients for strategy work when we’re doing an ongoing retainer?” He noted...
by Karl Sakas | Nov 26, 2014 | Build a Stronger Team, Personal Growth & Development, Scale Your Agency, Work Less Earn More
Many agency leaders feel like they have too much work, there’s not enough time, and they’re under huge amounts of stress. They decide something has to give, and they’re looking for help. Sound familiar? Fortunately, the solution is deceptively...