Agencies describe their services in dozens of ways: strategy, branding, SEO, paid media, software development, email marketing, MarTech, content marketing, video, and more. These names reflect what clients need and want. Yet every agency service fits into just three...
Business advice from Felicitas Betzl at Serps Invaders I’m interviewing your fellow agency owners to share their advice and stories. Next up is Felicitas Betzl, Managing Director & Founder at Serps Invaders. Her digital agency’s specialty is...
Do you see the same clients paying late every month? Do your Account Managers have the client’s accounting department on speed-dial? Is your team on a first-name basis with their Accounts Payable clerk? Today, we’ll look at how to permanently fix the...
Got past-due clients at your agency who are late on their invoices? Fixing this requires both short-term and long-term solutions. In another article, I cover long-term solutions to getting paid on time. Today, we’ll look at the short-term solution when you need...
When you hire a salesperson who doesn’t perform, that’s not good. But you also need to prepare your agency for things going really well. A coaching client recently decided to hire a salesperson at her 12-person digital agency, as a way to grow her agency...
