When I first wrote about these three agency models, outsourcing was already changing how agencies staffed fulfillment. AI has accelerated the shift. Today, an agency no longer has to employ everyone who produces the work—or even outsource every task to another human....
Get agency advice on handling legacy clients, raising prices, dealing with scope creep, creating the right agency structure, and more—in the March 2023 episode of Agency Office Hours with Karl Sakas. Learn more about the new “How to Stop Scope Creep”...
Get agency advice on handling economic uncertainty, collecting from late-paying clients, growing your agency-wide billable ratios, improving your financial projections, and more—in the February 2023 episode of Agency Office Hours with Karl Sakas. Get your copy of the...
A new coaching client said he’d been stuck for the past year. He and his team had big goals for the agency… but they’d failed to launch any new initiatives. Instead of “reach your goals faster,” it was “try to reach any goals at...
Get agency advice on agency growth strategy, hiring, client delivery roles, and more—in the January 2023 episode of Agency Office Hours with Karl Sakas. Get your copy of the new “Work Less, Earn More” book by Karl Sakas. GROWTH STRATEGY: “How do we...
