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Who should ‘own’ the custom scoping process at your agency?

Who should ‘own’ the custom scoping process at your agency?

by Karl Sakas | Sep 2, 2020 | Benchmarking & Optimization, Build a Stronger Team, Optimize Your Sales Process, Strengthen Client Relationships

Wondering how to approach scoping at your agency? It’s an important decision—especially around choosing which team members ‘own’ the custom scoping process. When the right people lead scoping, you set the stage for smooth and profitable delivery—and...
Agency growth tips: 15 ways to spend less on sales

Agency growth tips: 15 ways to spend less on sales

by Karl Sakas | Aug 19, 2020 | Attract Great Clients, Build a Stronger Team, Optimize Your Sales Process

To paraphrase marketing pioneer John Wanamaker: Is your agency wasting half the money you spend on new business development… but you don’t know which half? You’re not alone; many agencies spend too much on sales, relative to the results they get. But...
Should you ask prospective clients for THEIR vendor references?

Should you ask prospective clients for THEIR vendor references?

by Karl Sakas | Aug 12, 2020 | Attract Great Clients, Optimize Your Sales Process

During Executive Coaching, an agency owner asked me about whether to require vendor references if a prospect wants client references: “From time to time prospects will ask us for client references to speak to before they will agree to work together. I’ve...

Revenue, raising prices, and employee onboarding: Agency Office Hours Q&A with Karl Sakas

by Karl Sakas | Aug 11, 2020 | Office Hours

Get agency advice on bizdev, pricing, employee onboarding, resource management, and more in the August 2020 episode of Agency Office Hours with Karl Sakas. 1. Growing revenue beyond referrals from your own network [starting at 4:38] 2. Exploring revenue models like...
Agency optimization: Understand the six Agency Roles (and their billable targets)

Agency optimization: Understand the six Agency Roles (and their billable targets)

by Karl Sakas | Aug 5, 2020 | Benchmarking & Optimization, Build a Stronger Team, Scale Your Agency, Work Less Earn More

Agency owners frequently ask me for advice on agency structure and roles, including how to change team structure as they grow. The right approach is unique to your agency, but there’s a universal factor—all agency roles fit into one of six core role categories....
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