by Karl Sakas | Mar 27, 2017 | Build a Stronger Team, Personal Growth & Development, Strengthen Client Relationships
I have a former coworker who loved to complain that he’d already explained something. This often came up when we asked him to explain something that—surprise—only he seemed to understand. The main communication tip in this article was inspired by the issues I...
by Karl Sakas | Mar 22, 2017 | Benchmarking & Optimization, Optimize Your Sales Process, Strengthen Client Relationships, Work Less Earn More
If you do things outside of scope, you’re doing them for free. Many of my agency clients do free work for their clients they want to keep, or because they aren’t comfortable raising prices. If you don’t even tell your clients about it, you are doing...
by Karl Sakas | Mar 14, 2017 | Prepare to Sell, Work Less Earn More
I’m helping a client prepare to sell his agency in 4-5 years. He asked, “What is the process to find the ideal acquirer?” For finding acquirers, I recommend you start by building a “Dream 100” list of potential acquirers. “Dream...
by Karl Sakas | Mar 7, 2017 | Optimize Your Sales Process, Strengthen Client Relationships
When you’re frustrated by a prospective client, it’s often because they need your help… but don’t want your help. Successful relationships require clients who Need and Want your agency’s help. No matter how great someone sounds on paper,...
by Karl Sakas | Mar 3, 2017 | Attract Great Clients, Benchmarking & Optimization, Optimize Your Sales Process
Even established agencies get stuck in the Feast or Famine cycle. You can be doing $5M, $10M, or even $20M a year—and still feel the squeeze when the pipeline slows down. I see it with clients all the time: you’ve built something substantial, but new work still comes...
