by Karl Sakas | May 25, 2015 | Benchmarking & Optimization, Build a Stronger Team, Optimize Your Sales Process
A client in the UK recently asked: “I’ve been experimenting with outsourcing for the past few months and I’ve been unsure what a ‘fair’ profit margin/markup I need to be making. I was wondering if you had any thoughts on this.”...
by Karl Sakas | May 18, 2015 | Benchmarking & Optimization, Personal Growth & Development, Scale Your Agency
Many of your headaches as an agency owner stem from what economists—coincidentally—call the “agency problem.” Investopedia defines this economics term as: “A conflict of interest inherent in any relationship where one party is expected to act in...
by Karl Sakas | May 11, 2015 | Attract Great Clients, Benchmarking & Optimization, Build a Stronger Team, Scale Your Agency
I’ve helped several clients hire salespeople for their agencies. Sales recruiting is tough, because salespeople are good at selling themselves—but may not be good at selling your agency’s services. Asking good interview questions—and paying close attention...
by Karl Sakas | May 8, 2015 | Optimize Your Sales Process, Strengthen Client Relationships
Do your clients understand the deliverables you provide… and the results you get them? If not, you might not retain your best clients. Consider what happens when you hire a personal trainer. There’s a public side, and a private (“secret”) side....
by Karl Sakas | May 4, 2015 | Scale Your Agency
Hi there! Did you just hear me on the Agencies Drinking Beer podcast? Thanks for visiting—I’m glad you’re here! I enjoyed speaking with Kyle and Kevin at Proposify—along with drinking a Woodchuck Amber Cider. Get Your Free eBook To get your...
