Get agency advice on handling difficult clients, commissions for client-facing employees, proactive team accountability, shifting AM away from owners, and more—in the September 2022 episode of Agency Office Hours with Karl Sakas. Click to jump directly to each Q&A...
“Planning takes planning”—as an agency owner observed at the end of a recent coaching call. I’ve been helping him and his business partner up-level their agency’s annual and quarterly planning process. Over the past year, this has included...
Get agency advice resource planning, Account Management vs. Project Management, hiring trends during economic uncertainty, and professional development incentives, in the August 2022 episode of Agency Office Hours with Karl Sakas, thanks to episode sponsor Ramsay...
When your employees don’t step up, it makes your life harder as an agency owner. But when people on your leadership team don’t step up, that’s bad news. They’re leaders who don’t want to lead, or what I call a “reluctant...
Get agency advice about owner compensation, hiring a #2, scaling your recruiting pipeline, and more, in the July 2022 episode of Agency Office Hours with Karl Sakas. Click the links below to “jump” directly to a Q&A segment: Apply here to the Agency...