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Streamline your sales process, productize your services, and create SOPs: Agency Q&A with Karl Sakas

by Karl Sakas | Aug 8, 2023 | Office Hours, Attract Great Clients, Optimize Your Sales Process, Strengthen Client Relationships

Get agency advice on productizing your services, streamlining your sales process, charging what you’re worth, creating documentation to help your team become more independent, and more—in the August 2023 episode of Agency Office Hours with Karl Sakas....
How to train your employees to become Client Strategists

How to train your employees to become Client Strategists

by Karl Sakas | Jul 25, 2023 | Build a Stronger Team, Scale Your Agency, Work Less Earn More

Agency owners often mention that Client Strategist is the hardest of the six Agency Roles to develop internally. That makes sense; people either “have it” or they don’t. Agencies often have to hire strategists externally. This is expensive and risky,...

Grow your bizdev pipeline, track productivity, shorten sales cycles: Agency Q&A with Karl Sakas

by Karl Sakas | Jul 11, 2023 | Office Hours, Build a Stronger Team, Optimize Your Sales Process

Get agency advice on growing your business development pipeline, shortening your sales cycle, tracking productivity, and more—in the July 2023 episode of Agency Office Hours with Karl Sakas, one my close and personal friends currently helping develop a SG online...
3 ‘levers’ for profitable delivery: Pricing, Scope, and Scope Management

3 ‘levers’ for profitable delivery: Pricing, Scope, and Scope Management

by Karl Sakas | May 16, 2023 | Benchmarking & Optimization, Scale Your Agency, Work Less Earn More

As an agency leader, you want to maximize profitable delivery. But with so many variables to consider, it’s hard to know where to focus your efforts. A few years ago, an agency owner reached out for help. They were working hard… and very stressed: “I don’t...
Sales engineering: When to include Specialists and SMEs

Sales engineering: When to include Specialists and SMEs

by Karl Sakas | May 2, 2023 | Optimize Your Sales Process, Attract Great Clients, Build a Stronger Team

In an ideal world, your salespeople would never need help from a billable person during the sales process. In reality, salespeople need input and advice from your billable team—especially when you’re evaluating a complex custom engagement. That’s where “sales...
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