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Time tracking tips, agency business models, SOPs, and employee KPIs: Agency Q&A with Karl Sakas

by Karl Sakas | Oct 11, 2022 | Office Hours

Get agency advice on KPIs, time tracking, business models, and more—in the October 2022 episode of Agency Office Hours with Karl Sakas. Click to jump directly to each Q&A segment in the video, and RSVP for our next event! Get the latest info about the “Work...

Employee commissions, difficult clients, delegating account management: Agency Q&A with Karl Sakas

by Karl Sakas | Sep 13, 2022 | Office Hours

Get agency advice on handling difficult clients, commissions for client-facing employees, proactive team accountability, shifting AM away from owners, and more—in the September 2022 episode of Agency Office Hours with Karl Sakas. Click to jump directly to each Q&A...
Planning takes planning… and faster growth = starting quarterly planning earlier than ever before

Planning takes planning… and faster growth = starting quarterly planning earlier than ever before

by Karl Sakas | Sep 6, 2022 | Scale Your Agency, Benchmarking & Optimization, Build a Stronger Team, Work Less Earn More

“Planning takes planning”—as an agency owner observed at the end of a recent coaching call. I’ve been helping him and his business partner up-level their agency’s annual and quarterly planning process. Over the past year, this has included...

Agency Resource Planning, AM vs. PM, Hiring Trends, ProfDev Incentives: Agency Q&A with Karl Sakas

by Karl Sakas | Aug 9, 2022 | Office Hours

Get agency advice resource planning, Account Management vs. Project Management, hiring trends during economic uncertainty, and professional development incentives, in the August 2022 episode of Agency Office Hours with Karl Sakas, thanks to episode sponsor Ramsay...
Do you have a Reluctant Leader at your agency?

Do you have a Reluctant Leader at your agency?

by Karl Sakas | Aug 2, 2022 | Build a Stronger Team, Personal Growth & Development, Scale Your Agency, Work Less Earn More

When your employees don’t step up, it makes your life harder as an agency owner. But when people on your leadership team don’t step up, that’s bad news. They’re leaders who don’t want to lead, or what I call a “reluctant...
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