How can your agency compete with big companies on hiring, when they pay big salaries? An agency leader asked me for advice on employee retention: “We’re struggling to retain our team. We have a great culture, recently won a ‘Best Places to...
Trying to decide which agency conferences to attend in 2022? Here’s my 6th annual roundup, including virtual, in-person, and hybrid events. [Last updated: October 2022, including COVID impacts] My curated recommendations include 20+ events to consider—in...
Get agency advice on owner compensation, scope creep, sales handoffs, and more in the October 2021 episode of Agency Office Hours with Karl Sakas. Click the link below to “jump” directly to the Q&A segment: GHOSTING: How do you stop getting ghosted by...
Hiring a #2 can be daunting, and rightly so. As an agency owner, this key role will make or break your ability to spend less time working and more time doing what you love. In order to find the right fit for your #2, you first need to define the role: what is the...
Get agency advice on capacity planning, business development, positioning, and more in the September 2021 episode of Agency Office Hours with Karl Sakas. Click the link below to “jump” directly to the Q&A segment: OUTSOURCING: Which agency roles should...